Delivery terms

Either for shipments to the unit or shipments of large quantities, LA CASA DEL LIMON DE CAROLINA S.L. It has a network of carriers adapted to each situation.

Los Frutas are prepared by us so that they travel in optimal conditions of freshness and conservation, whatever the destination and the season.

Participation in freight and packaging costs

The shipping costs are calculated automatically in your basket depending on the items chosen. Do not forget to select your country of delivery.

Means of transport

Shipments are made by specialized carrier.

You choose the carrier except for certain destinations or certain products.

Shipping:

- All packages are always delivered against a signature, in a week, not on Saturdays.

- You can follow the progress of your order directly on the Internet, if the carrier follows up.

- In case of absence at the time of delivery, the carrier leaves a notice of arrival that will allow you to contact him to set a new appointment. It is important to communicate a phone number where you can be easily located. It also has the possibility of contacting the carrier to transmit specific instructions (...).

LA CASA DEL LIMON DE CAROLINA S.L. reserves the right, however, to modify the choice of carrier if deemed necessary.

You will be notified by email at the time of sending your order.

Delivery place

You have the possibility once your billing address indicated, to select the delivery address if the latter is different.

If you wish to change your delivery address after having validated your order, you must inform LA CASA DEL LIMON DE CAROLINA S.L. as quickly as possible (in 12 hours maximum). In the case where your order has already been sent, no request to change the delivery address may be taken into account.

Whichever carrier is chosen, deliveries will always be made at the property boundary. The transporters do not have the duty to leave deliveries in the garden or on the desired floor.

Expedition

Date of issue

We control the day of issue but not the delivery day. Delivery by appointment is impossible, except delivery to professional wholesalers.

Preparation and delivery deadlines

Your order is usually prepared between 48 to 72 hours * following the receipt of your payment. The carrier delivers within 4 to 5 days *. (working days)

By saving useless transport, we contribute to reducing CO2 emissions in the environment. Depending on the items you have ordered, you can therefore receive several packages that come from different shippers and on different dates.

* Average terms established.

Shipping notice

The day of the expedition, an email informs you of it.

Disclaimer: This page above is a translation of the Spanish language page, as accurate as possible. Nevertheless, for the exact legal version, the only valid one is the Spanish version.

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